Offshore Staffing for USA Companies.
From New York SaaS to LA ecommerce and Texas service businesses, Bliss runs dedicated overnight teams from Kathmandu — aligned to US East and US West business hours.
Who this is for and what we deliver.
- US SaaS and tech companiesFounders and ops leaders scaling customer support, SDR and operations cost-efficiently.
- Ecommerce and DTC brandsBrands needing 24/7 support, order processing, listings and back-office at scale.
- Healthcare, finance and professional servicesPractices needing HIPAA-aware admin, medical billing, bookkeeping and back office support.
- Dedicated overnight teamsPermanent overnight crews in Kathmandu — not rotational shifts — for stable US-hours coverage.
- US business norms trainedStaff trained on US business style, accent neutrality, software stacks and customer expectations.
- HIPAA-aware workflowsWe support healthcare clients with NDA-bound staff, encrypted endpoints and segmented secure environments.
- Real performance reportingCSAT, FRT, SLA and pipeline reporting weekly with monthly business reviews.
Common roles US companies hire from Nepal.
A clear, structured workflow.
Tell Us Your Need
Share the role, scope, tools, KPIs, and your operating hours. We respond within one business day.
Recruit & Vet
Our team sources, screens, and assesses candidates against your exact criteria — English, technical, behavioural.
Shortlist & Interview
Meet 3–5 final candidates over video. Pick the people you'd hire if you were sitting in Kathmandu yourself.
Onboard & Equip
We issue the local employment contract, set up the workstation, accounts, tooling and structured training.
Daily Collaboration
Your hire works from our supervised Kathmandu office, on your tools, in your timezone — reporting to you.
Manage & Scale
We handle HR, payroll, IT, performance reviews and replacements. Add seats whenever you're ready to grow.
Why overseas companies choose Bliss.
Secure & Compliant
NDA-bound staff, ISO-aligned processes, role-based access and monitored endpoints.
Timezone Aligned
Day, evening or overnight Nepal shifts to match your business hours every day.
Office-Based Delivery
Supervised, equipped and accountable — not a remote-only freelance model.
Premium Talent
Top-of-market Nepalese professionals with English fluency and global exposure.
Replacement Guarantee
If a hire isn't right within the first 90 days, we replace at no extra cost.
Scale With Confidence
Start with one role and grow into a managed function — one partner, one invoice.
Office-based. Supervised. Timezone-aligned.
Managed Office
Your team works from our supervised Kathmandu HQ — equipped, networked and secure. No remote-only model.
Timezone Aligned
Day, evening or overnight Nepal shifts to match AEST, GMT, EST, PST, GST or CET business hours.
Security & Supervision
NDA-bound staff, role-based access, monitored endpoints, 24/7 CCTV and on-site team leads.
Trained & Supported
Structured onboarding, role-specific training, performance reviews and HR support — all included.
The structural advantage of hiring from Nepal.
Stable, dedicated overnight teams that cover US East, Central and West business hours.
Excellent English fluency with neutral accent — US-aligned customer experience.
Strong technical and accounting talent pool with QuickBooks, HubSpot and Salesforce fluency.
Far lower saturation than India or the Philippines — your hires aren't fielding ten other offers.
Frequently asked questions.
Build your US-hours offshore team.
Whether you need 1 dedicated specialist or a 20-person overnight team, we'll propose a tailored model.